Nol Card Balance Check Online

Just enter your NOL card number here and check your balance.

Nol Card Balance Check Dubai

If you’re part of Dubai’s public transport system and use an NOL card, checking your card’s balance on time is important. To avoid any inconvenience, you need to know how to check Nol card balance and the best ways to do a Nol card balance check online.

This guide will show you a quick and simple tool to perform a Nol card balance check online instantly. Plus, we’ll explain the Nol card and walk you through five different methods to check your balance, making your commute hassle-free.

What Is a Nol Card?

The Nol Card is a rechargeable smart card launched by Dubai’s Roads and Transport Authority (RTA) to make commuting across the city easier. It’s a contactless card used to pay for various public transport options including the Metro, buses, trams, and water buses. With a simple tap on the reader, commuters can pay for their rides without needing cash or physical tickets.

There are four types of Nol cards, each built for specific usage patterns and preferences. Beyond just transport, the Nol Card can also be used at RTA parking meters, in some taxis, and for minor purchases at select retail outlets. It’s designed to streamline daily movement and reduce the need for multiple payment methods.

Here’s a quick breakdown of the four Nol card types:

Card Type	Best For	Key Features
Red Ticket	Tourists, occasional users	Paper ticket; valid for up to 10 single trips or 5-day passes
Silver Card	Daily commuters	Affordable and flexible; works across all transport modes
Gold Card	Comfort-focused commuters	Same access as Silver, but includes Gold Class Metro and tram cabins
Blue Card	Frequent, registered users	Personalized with balance protection, online services, and seasonal pass option

5 User-Friendly Methods for NOL Card Balance Checking

It’s important to know how much money is on your NOL card to enjoy smooth travel in Dubai. Here are five simple ways to determine how much is left on your NOL card. With these methods, you’ll always have the information you need to travel confidently and easily.

NOL Card Balance Check via RTA Website

The RTA’s official website offers a quick and easy way to check your NOL card balance. This method allows you to view your balance from the comfort of your home. Here’s how to do it:

Step 1: Visit the official RTA website at rta.ae.
Step 2: Go to the “Public Transport” section found on the homepage.
Step 3: Click on the “Check NOL Balance” option.
Step 4: Enter your NOL tag ID, which is the 10-digit number located on the back of your NOL card.
Step 5: Perform the search.

Once the process is finished, you will be able to view your NOL card balance, transaction history, expiry date, and any pending credits.This method provides real-time information directly from the official website, ensuring accuracy.

NOL Card Balance Check App

Thanks to mobile app advancements, checking your NOL card balance is even more convenient. Here’s how to do it using the RTA NOL app:

Step 1: Download the RTA NOL app from the Google Play Store (for Android), Apple App Store (for iOS), or AppGallery (for Huawei devices).
Step 2: Open the app and log in using your ID and password.
Step 3: You have to Click on the “Check Card Info” option.
Step 4: Enter your NOL tag ID, as mentioned earlier.
Step 5: Your remaining balance and other relevant information will be displayed on the screen.

This method is perfect for those who prefer using their smartphones for convenience.

NOL Card Balance Check via SMS

Sometimes, we may not have internet access and must check our NOL card balance. So, the question arises: how to check NOL card balance in mobile without internet? Don’t worry, it’s very easy! You can still check your NOL card balance using SMS if you’re away from the internet. This is how:

Step 1: First, ensure your NOL card is registered with your phone number.
Step 2: Open your messaging app and send your NOL card tag ID to the number 511.
Step 3: After registration, simply text “Balance” or “Bal” to 511.

You will receive a text with your balance and transaction history, making this a handy option when you’re on the go.

NOL Card Balance Check at Metro Stations

You can also check your NOL card balance at metro stations. Follow these steps:

Step 1: Find the closest vending machine at the metro station.
Step 2: Insert your NOL card into the card reader slot.
Step 3: Choose the “Check Balance” option that appears on the screen.
Step 4: Wait for the machine to process your request.

Your NOL card balance will be displayed on the screen, providing you with instant access to your balance. This method is convenient if you’re near a metro station and don’t have access to the internet or a mobile device.

RTA Balance Check at Merchant Shops

You can also verify your NOL card balance at authorized retail shops. Here’s how it works:

simply go to the cashier and tell them you want to check your NOL card balance. They’ll ask you to tap or show your NOL card on their card reader. In just a few seconds, you’ll see your remaining balance pop up on the screen, along with any other important info, like when your card expires or your recent transactions.

I find this really helpful, especially when I’m about to make a purchase. It lets me confirm that I have enough funds on my card for my next trip. Plus, if I need to, I can easily reload my NOL card with cash right there, so I can keep using public transport without any interruptions.

Dubai RTA Customer Service

If you are facing issues with your Nol card, whether lost or malfunctioning, Dubai’s Roads and Transport Authority (RTA) has got you covered with comprehensive customer service options. Their dedicated team operates 24/7, ensuring that all your inquiries and concerns are promptly addressed, no matter the time of day.

Customer Service Timings

While the call center is available around the clock, if you prefer to visit in person, you can contact them during the following hours:

Monday to Thursday: 07:30 AM to 03:30 PM
Friday: 08:00 AM to 12:30 PM

Should you need to send documents or correspondence via fax, the RTA’s fax number is +971 4 206 5555.

With these comprehensive customer service options, RTA ensures that you can easily access support whenever needed, making your travel experience in Dubai seamless and stress-free.

Contacting RTA for Assistance

To report a lost Nol card or resolve any card-related issues, you can reach out to RTA through various channels:

Call Center: Call their 24/7 call center at 800 90 90 for immediate assistance. If you are outside the UAE, you can contact them at +971 4 605 1414. Their knowledgeable agents are ready to assist you with your concerns, ensuring a hassle-free experience.
Email Support: Would you prefer written communication? You can send your queries or complaints via email to [email protected]. The RTA team aims to respond to your emails promptly, providing you with the information you need.
Social Media: RTA is also active on social media platforms such as Facebook, Instagram, and Twitter. You can easily submit your inquiries through these channels, making it convenient to get in touch. Here are the links to their official accounts:

Advantages of RTA Nol Card

The RTA Nol Card works on all public transport systems including the Dubai Metro, RTA buses, Dubai Tram, and water taxis. It also supports payment at RTA parking meters in areas like Al Rigga, Deira City Centre, and Dubai Marina.

Using a Nol Card offers lower fares compared to regular tickets, making it cost-effective for daily commuters and visitors. The card can be recharged at metro stations such as BurJuman, Union, Mall of the Emirates, and Ibn Battuta, or online via the RTA website and app.

Beyond transport, the Nol Card is accepted at select retail stores, pharmacies, and supermarkets across Dubai, including outlets in Karama, Al Barsha, and Discovery Gardens. It can also be used for dining at participating restaurants in areas like Jumeirah and Business Bay, and for paying at EPCO and ENOC fuel stations throughout the city.

Users can track expenses and travel history through online RTA balance check tools. The card also supports healthcare payments at select clinics, such as RTA-approved medical centers in Al Qusais and Al Nahda.

Discounts are available for students, senior citizens, and people of determination, making the Nol Card accessible and affordable across the emirate.

FAQs

Yes, it is safe to check your NOL card balance at authorized merchant shops. These retailers use secure RTA-approved systems that ensure your card information is protected. Just ensure that you’re using trusted, licensed outlets to avoid any issues.

When you check your Nol card balance, whether at a ticket machine or using the RTA’s online service, you’ll also see the card’s expiry date. It’s a simple way to know when your card will expire.

You can use Nol cards to pay for Dubai’s public transport, like the Metro, buses, and trams. They also work for parking meters, certain taxis, and some shops. Plus, they’re accepted at public parks and museums.

To top-up or recharge your RTA Nol card, follow these steps:

Online via the RTA website or app: Login, select “Nol top-up,” enter your card details, and complete the payment.
Ticket Vending Machines: Insert your Nol card, choose the amount, and pay using cash or card.
Retail Outlets: Visit any authorized retail outlet, such as Zoom stores, and request a top-up.
RTA Customer Service Centers: Visit an RTA center and request a recharge for your Nol card.