If you’re part of Dubai’s public transport system and use an NOL card, checking your card’s balance on time is important. To avoid any inconvenience, you need to know how to check Nol card balance and the best ways to do a Nol card balance check online.
This guide will show you a quick and simple tool to perform a Nol card balance check online instantly. Plus, we’ll explain the Nol card and walk you through five different methods to check your balance, making your commute hassle-free.
What Is a Nol Card?
A NOL card is a rechargeable smart card introduced by Dubai’s Roads and Transport Authority (RTA) to streamline payments across various public transportation services. It’s a contactless card, meaning you don’t need to swipe or insert it into a machine; you tap it on the card reader at metro stations, buses, trams, or water buses to pay for your trip.
There are four types of NOL cards, each designed to suit different users:
Besides public transport, the NOL card can also be used to pay for parking at RTA parking meters, some taxis, and even purchases at select retailers. It simplifies travel by eliminating the need for cash and offering seamless integration across different services in the city.
5 User-Friendly Methods for NOL Card Balance Checking

It’s important to know how much money is on your NOL card to enjoy smooth travel in Dubai. Here are five simple ways to determine how much is left on your NOL card. With these methods, you’ll always have the information you need to travel confidently and easily.
NOL Card Balance Check via RTA Website

The RTA’s official website offers a quick and easy way to check your NOL card balance. This method allows you to view your balance from the comfort of your home. Here’s how to do it:
Once the process is finished, you will be able to view your NOL card balance, transaction history, expiry date, and any pending credits.This method provides real-time information directly from the official website, ensuring accuracy.
NOL Card Balance Check App
Thanks to mobile app advancements, checking your NOL card balance is even more convenient. Here’s how to do it using the RTA NOL app:
This method is perfect for those who prefer using their smartphones for convenience.
NOL Card Balance Check via SMS

Sometimes, we may not have internet access and must check our NOL card balance. So, the question arises: how to check NOL card balance in mobile without internet? Don’t worry, it’s very easy! You can still check your NOL card balance using SMS if you’re away from the internet. This is how:
You will receive a text with your balance and transaction history, making this a handy option when you’re on the go.
NOL Card Balance Check at Metro Stations

You can also check your NOL card balance at metro stations. Follow these steps:
Your NOL card balance will be displayed on the screen, providing you with instant access to your balance. This method is convenient if you’re near a metro station and don’t have access to the internet or a mobile device.
RTA Balance Check at Merchant Shops

You can also verify your NOL card balance at authorized retail shops. Here’s how it works:
simply go to the cashier and tell them you want to check your NOL card balance. They’ll ask you to tap or show your NOL card on their card reader. In just a few seconds, you’ll see your remaining balance pop up on the screen, along with any other important info, like when your card expires or your recent transactions.
I find this really helpful, especially when I’m about to make a purchase. It lets me confirm that I have enough funds on my card for my next trip. Plus, if I need to, I can easily reload my NOL card with cash right there, so I can keep using public transport without any interruptions.
Dubai RTA Customer Service

If you are facing issues with your Nol card, whether lost or malfunctioning, Dubai’s Roads and Transport Authority (RTA) has got you covered with comprehensive customer service options. Their dedicated team operates 24/7, ensuring that all your inquiries and concerns are promptly addressed, no matter the time of day.
Contacting RTA for Assistance
To report a lost Nol card or resolve any card-related issues, you can reach out to RTA through various channels:
Customer Service Timings

While the call center is available around the clock, if you prefer to visit in person, you can contact them during the following hours:
Should you need to send documents or correspondence via fax, the RTA’s fax number is +971 4 206 5555.
With these comprehensive customer service options, RTA ensures that you can easily access support whenever needed, making your travel experience in Dubai seamless and stress-free.
Advantages of RTA Nol Card

The RTA Nol Card is a smart and easy way to travel and access services in Dubai. Here are the key benefits of using the Nol Card:
Works on All Transport
The Nol Card can be used on all types of public transport in Dubai, including the Metro, buses, and water taxis. You don’t need to buy separate tickets for each ride. Plus, you can use it at parking stations, making travel and parking super convenient.
Saves You Money
Using the Nol Card is cheaper than buying regular tickets. It offers lower fares for public transport, helping you save money whether you’re a daily commuter or a tourist.
Easy Top-Up Options
You can easily add money to your Nol Card at metro stations, RTA offices, or online through the RTA website or app. It means you don’t have to carry cash or worry about having the right change.
Use for Everyday Purchases
Besides transport, you can use the Nol Card at select theme parks, pharmacies, convenience stores, and supermarkets. It makes it handy for shopping and everyday needs.
Track Your Travel
You can check your travel history and see how much you’ve spent using the Nol Card. It helps you keep track of your expenses.
Dining Convenience
The Nol Card lets you pay for meals at some of the best restaurants in Dubai, making it easy to enjoy dining out.
Fill Your Vehicle’s Tank
You can also use the Nol Card to pay for fuel at certain gas stations like EPCO and ENOC. It means you can take care of all your travel needs with one card.
Discounts for Certain Groups
The RTA offers special discounts for seniors, people with determination, and students. It makes the Nol Card accessible and affordable for everyone.
Healthcare Appointments
You can use the Nol Card for doctor appointments at some medical facilities, making it even more useful.
In short, the RTA Nol Card is not just a travel card; it’s a convenient tool that helps you save money and makes your life easier in Dubai. With the Nol Card, you can enjoy traveling and shopping in the city without any hassle.
FAQs
Is it secure to check the Nol card balance at retail shops?
Yes, it is safe to check your NOL card balance at authorized merchant shops. These retailers use secure RTA-approved systems that ensure your card information is protected. Just ensure that you’re using trusted, licensed outlets to avoid any issues.
How can I find out the expiry date of my Nol card?
When you check your Nol card balance, whether at a ticket machine or using the RTA’s online service, you’ll also see the card’s expiry date. It’s a simple way to know when your card will expire.
Where in Dubai can Nol cards be used for payments?
You can use Nol cards to pay for Dubai’s public transport, like the Metro, buses, and trams. They also work for parking meters, certain taxis, and some shops. Plus, they’re accepted at public parks and museums.
What are the steps to top-up or recharge an RTA Nol card?
To top-up or recharge your RTA Nol card, follow these steps:
Final Thought
A NOL card is not just for getting around Dubai; it makes your life easier in many ways. You can keep your travels smooth and stress-free by regularly checking your balance using the RTA website, app, SMS, or at metro stations and shops. Enjoy the convenience of the NOL card as you explore the city’s attractions, visit shopping malls, or dine at restaurants. With your current balance, you can focus on enjoying everything Dubai has to offer!